Learning & Development (L&D) in the hospitality industry is crucial for ensuring service excellence, enhancing employee engagement, and fostering adaptability to changes. Continuous training improves staff skills, meets or exceeds guest expectations, increases job satisfaction, and reduces turnover.
Well-trained employees can differentiate a business in a competitive market, driving customer loyalty and positive reviews.
Additionally, L&D initiatives streamline operations and improve teamwork, leading to better overall performance and profitability. Ultimately, effective L&D is vital for sustaining success in the dynamic hospitality environment.
By investing in L&D, hospitality organizations can create a skilled, engaged, and customer-focused workforce—driving business success and guest satisfaction.
Human resources in the compilation and implementation of employee communications and to ensure that all in-house rules and regulations are communicated effectively to the employees. Mr. Girish is an effective communication specialist with excellent interpersonal and employee relationship management skills.
He has attended various management development programs conducted by renowned corporate training consultants. He is currently associated with various training academics as an external training consultant and advisor. He is under management contract with a four-star facility resort after completion at Wayanad. Also, he has set up a resort to operational level and operated for 3 years. He has initiated his own resort project in Wayanad, which is now at the project stage.
GS Hospitality Consulting Services is ably headed by Girish Subramanian, CMD, a name synonymous with the hospitality training sector. A Certified NLP Master Business Practitioner with more than 20 years of qualitative experience in Training & Development, Food & Beverage operations, restaurant management, and client servicing in the hospitality industry with a proven track record of developing policies and procedures and service standards. His expertise also lies in operational manual creation, designing, and implementation of training programs for creating keen customer focus, awareness, high energy levels, and team spirit in employees.
Hospitality training & development
Food & beverage operations
Food safety & quality control training
Fire & safety training
Man management & counselling
Development of leadership skills
Assistance in employees recruitment & job satisfaction
Customer care & satisfactory survey analysis
Development, maintenance & implementation of HR policies
Human development activities
Campus to corporate programs
Pre-opening project consulting
Development of manuals & E journals in ethical practices, manpower management, core competence policies & systems
